Unwanted Items

We are happy to refund unwanted items that are returned to us, at the address below, within 7 days.

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Units 5 & 6 Malvern View Business Park
Stella Way, Bishops Cleeve
Gloucestershire, GL52 7DQ
United Kingdom

Please enclose a note quoting your order number, the items you are returning, and stating that the items are unwanted, and you require a refund.

For the return of high value orders, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

Damaged Items

Please contact our Customer Services Team on 01242 679800 to request a pre-paid returns envelope. Please remember to have your order number available when you call.